Refund Policy

Last updated: September 04, 2025

Thank you for choosing services at Mahaswin Healthcare and Diagnostic.

If, for any reason, You are willing to cancel appointment with a prepaid Appointment We invite You to review our policy on refunds.

The following terms are applicable for any Services that You booked with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Mahaswin Healthcare and Diagnostic, Sootea Sonitpur Assam.

  • Services refer to the services offered for appointment on the Service.

  • Orders mean a request by You to book Services from Us.

  • Service refers to the Website.

  • Website refers to Mahaswin Healthcare and Diagnostic, accessible from https://mhcd.clinic/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order / Appointment before one hour of the scheduled appointment date and time without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By phone number: 03715222044

We will reimburse You no later than 14 days from the day on which We receive the Cancellation Requst. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Refunds

In order for the Services to be eligible for a refund, please make sure that:

  • The Appointment is not utilised 
  • The Appointment can not be trasnferred to another person name

We reserve the right to refuse returns of any merchandise that does not meet the above refund conditions in our sole discretion.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: 03715222044